Understand POG Subscriptions

Buying Options Detailed

Tailored Plans for Your Furry Friends

Discover our range of buying options, each designed to suit your lifestyle and your pet's needs. From a single purchase to our enhanced recurring delivery plans, we ensure convenience and quality.

Choose the Best Plan for Your Pet's Needs

Understanding Your Options

One-Time Purchase

For Occasional or Trial Use

What This Option Offers

A single purchase with no recurring deliveries or subscriptions.

Benefits

Flexibility: Perfect for those who don't need a regular supply.
Trial Opportunity: Great way to test the product.
Convenience: Easy, one-off purchase when you need it, without further obligations.

Best Suited For

New customers wanting to try before subscribing, or those who require occasional grass deliveries.

Recurring Delivery & Payment

Weekly or Bi-Weekly Convenience

What This Option Offers

Weekly Subscription: Enjoy fresh grass delivered every week.
Fortnightly Subscription: Opt for fresh grass every two weeks.

Benefits:

Regular Freshness: Weekly or fortnightly deliveries ensure a constant supply of fresh grass.
Convenience: Automatic, scheduled deliveries mean less hassle for you.
Cost Savings: Both plans offer a 10% discount, making them economical over time.

Best Suited For

Weekly Subscription: Best for pet owners who need a steady, weekly supply of fresh grass.
Fortnightly Subscription: Suited for those who prefer slightly less frequent deliveries but still value regularity and savings.

Why Choose Our Subscription?

Regular Delivery, Exceptional Value

Hassle-Free Reordering

Enjoy the convenience of not having to remember to place new orders. Your pet's fresh grass will arrive regularly without any effort on your part.

Time & Money Savings

Save time with automatic deliveries and enjoy a 10% discount on both weekly and fortnightly plans.

Consistent Freshness

Regular deliveries ensure that your dog always has access to fresh, healthy grass.

Flexible Management

Adjust, pause, or cancel your subscription anytime to suit your lifestyle.

Compare and Decide

Your Payment, Your Choice

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Delivery Frequency

Payment Cycle

Savings

One-Time Purchase

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Single Payment

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Weekly Subscription

Weekly

10% Discount

Fortnightly Subscription

Every 2 Weeks

10% Discount

Empower Your Subscription Experience

Control at Your Fingertips

Take charge of your subscription with ease. Whether it's adjusting delivery schedules, updating payment methods, or choosing to pause or cancel, you have complete control over your subscription.

How to Manage Your Subscription

Access your account on our website.

Navigate

Go to 'Manage Subscriptions' in your dashboard.

Customize

Adjust delivery frequency, update payment details, or change your subscription plan effortlessly.

Important Transition Alert

Embracing Recurring Subscriptions for Enhanced Service

A Shift Towards Recurring Subscriptions

We're evolving our subscription model, transitioning from prepaid plans to a more streamlined approach with One-Time, Weekly Recurring, and Fortnightly Recurring plans. This change is designed to enhance our services and better align with your needs.

Ongoing Prepaid Plans

If you're currently enrolled in a prepaid subscription, it will remain active until its completion. Post that, you can seamlessly transition to either our Weekly or Fortnightly Recurring plans, both offering a 10% discount, or opt for a One-Time Purchase.

Automated Renewals for Uninterrupted Service

All our subscription plans, including any ongoing prepaid ones, now feature automated renewals. Enjoy the convenience of consistent, timely deliveries without the need to manually reorder.

Simplified Subscription Management

With this update, managing your subscription becomes easier than ever. Your deliveries are guaranteed to be on schedule, ensuring your pet always has what it needs.

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We are committed to adapting and improving our services based on your valuable feedback, ensuring a smooth and satisfying experience for all our customers.

Frequently Asked Questions

You Have Questions About Tabby? We've Got the Answers!

How does the Weekly Subscription work?

The Weekly Subscription automatically renews every week, ensuring your pet receives fresh grass regularly without the need to reorder.

Can I skip a scheduled delivery in my subscription?

Certainly! To skip a delivery:

Log into your account on our website.
Click on “Manage Subscription.”
Navigate to “Scheduled Orders.”
Select “Skip Order” for the delivery you want to skip.

This feature offers you the flexibility to manage your deliveries as needed.

How can I change my delivery frequency or manage my subscription?

Managing your subscription is easy:

Log into your account on our site.
Click “Manage Subscriptions” on your Account page.
Here, you can edit the delivery frequency, update payment information, and cancel your subscription if necessary.

What’s the difference between Weekly and Fortnightly Subscriptions?

Weekly Subscriptions renew every week, while Fortnightly Subscriptions renew every two weeks, based on your preference for grass delivery frequency.

Can I cancel my subscription at any time?

Yes, you can cancel your subscription anytime without any cancellation fees or long-term commitments.

Are delivery fees different for One-Time and Subscription plans?

No, delivery fees are now standardized across both buying options for simplicity and transparency.

What happens to my existing prepaid subscription?

Your current prepaid subscription will continue as usual until it reaches its end date. After that, you can choose to switch to either our Weekly or Fortnightly Recurring subscriptions, which offer a 10% discount, or opt for a One-Time Purchase.

Will my prepaid subscription automatically convert to a recurring subscription?

No, it won't convert automatically. Once your prepaid plan ends, you have the choice to manually select a new subscription (Weekly or Fortnightly) or continue with one-time purchases as per your preference.

Can I renew or extend my current prepaid subscription?

We're no longer offering the option to renew or extend prepaid subscriptions. However, you can transition to our convenient Weekly or Fortnightly Recurring subscriptions for continued service.

Will I save more money with the new subscription plans?

Yes, you will! Even though the delivery fee is the same for all plans now, our new subscriptions give you a bigger 10% discount on your purchases. So, overall, you're actually saving more money than you did with the old prepaid plans.

How does the new pricing structure compare to the old prepaid subscription savings?

While prepaid subscriptions offered a 5% discount with lower delivery fees, our new model provides a larger 10% discount on the product itself. Although the delivery fee is now consistent across all plans, the increased product discount means you actually save more overall compared to the previous structure. When you do the math, you'll find that the new Weekly or Fortnightly Recurring subscriptions offer greater overall savings, making them a more economical choice in the long run.

Simplify Your Pet Care Today

Fresh Grass, Auto-Delivered

Choose the plan that's right for you and your pet. With automatic deliveries and a 10% discount on our weekly and fortnightly subscriptions, caring for your pet has never been easier or more affordable.